We’re aware that some customers in the OX9 area have experienced low pressure or no water today due to a burst water main. 

We’ve re-routed water from another part of our network so all customers should have water as normal.

You can also get updates by clicking on our twitter link: https://twitter.com/thameswater

We’re aware that some customers in the NW10 area have experienced low pressure or no water today due to a burst water main on Harlesden Road.

UK Power Networks have successfully removed the lamp post, and we are now able to access the broken pipe and carry out our repair. Our priority this weekend is to secure the site and clear the mud off the nearby footpaths and roads to make sure the area is safe for local residents.

So as not to disturb local residents too much overnight, we are planning to reduce our activities to a minimum on site by 22:00, restarting around 8am again tomorrow.

Our Customer representative will also be on site over the weekend between 8-4pm for any questions you may have.

We continue to work hard to get things back to normal as soon as possible and we will let you know if anything significant changes. 

You can also get updates by clicking on our twitter link: https://twitter.com/thameswater