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No water / low pressure

Last updated.

We are still working in Clock Tower Mews SE28 following a burst water pipe.

The repair is more complicated than it first seemed due to a gas pipe being very close to our repair.

We have re-routed our network keeping our customers in supply, however it is possible you may experience lower pressure than normal especially for above ground floor flats and high rise properties where the effects of this repair will be noticed more during peak times.

Once this repair is complete you may need to contact your landlord or managing agent to assist with restarting internal pumps.

We apologise for any inconvenience caused and we will update you on our progress when more information becomes available.

You can also get further updates by clicking on our twitter link: https://twitter.com/thameswater

Low Pressure or No Water tonight?

Last updated.

If you have no water or low pressure tonight, it’s likely to only be temporary whilst we look for leaks.

We actively look for leaks overnight to try and prevent bursts from happening and to reduce wastage. Whilst looking for leaks we also check that all of our equipment works as expected.

Sometimes we have to turn some valves on and off to monitor the flow of water, allowing us to find any leaks.

Tonight we’re working in:

E1, E9, E15, EN2, EN8, EN9, IG8, N11, NW6, NW8, SW5, SW1A, SW1V, TW1, W1U, W4, W8.

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