Report a problem

Spotted a problem?

Let us know about a leak, an issue at one of our sites, or broken manhole covers.

Report the issue

Your bill

Find out more about your bill, our charges, and how to pay.

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Your water meter

Switch to a meter, submit a meter reading, and more.

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Your account online

Sign up to online access to view your bill, update your details, and manage your payments.

your online account

Sewer flooding

Find out what to do if your property has been flooded, how to report it, and the cause of sewer blockages.

More about sewer flooding