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If you’ve had a great experience with our team recently, we’d love to hear about it.

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0800 980 8800.

We also realise that from time to time, we don’t always get it right. Please give us an opportunity to fix this by calling the number above.

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Write to us:

Complaints resolution team 
Thames Water
PO BOX 436
Swindon
SN38 1TU

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