What's in your water?

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How much do you know about your water? Use the links below to explore water hardness, lead pipes, and answers to common questions and problems:


Find out more about what causes water hardness, the hardness level for your area and what measures you can take to reduce it.

More about water hardness


Find out if there is likely to be lead in your water, how to check for lead pipes, and tips on replacing them.

More about lead and water

Taste, smell, and appearance

Occasionally our customers may notice a change in the smell, taste or appearance of their drinking water.

We answer your common questions, explain why they happen, and suggest methods to fix them.

More on the taste, smell and appearance of your water