New appointments and variations (NAVs) are companies that have successfully applied to become a new service provider within an existing water company’s region. Successful applicants provide water and/or sewerage services for a specific area, typically a new or large development. Here you'll find information on how the NAV regime works and how to apply to bulk supply clean water to a new development.
We offer a number of services directly to wholesale providers or NAVs with inset sites within our region. For more information on the services available please contact your Contract and Account Management team.
A new appointment can be granted under these three circumstances:
- the unserved criterion: your site has no existing water or sewer connections - areas such as these are known as ‘green’ sites and locations where these connections have been destroyed or capped off are known as ‘brown’ sites
- the consent criterion: the existing local supplier agrees to transfer your site or premises to another company
- the large user criterion: your site uses 50 million litres of water or more per year - this also applies to new appointments for sewerage services.